Riverr Flow

For clinics that run health screenings

From sample to report, without the wait.

When a clinic screens a patient, Riverr Flow turns the lab's results into the clinic's own report the moment they are published, and delivers it to the patient — and, for corporate screenings, to the employer as an aggregate. Anything that needs a clinician's eye is held, not sent.

Data inputThe package from the clinic's own system · measurements taken on the spot · lab results straight from the laboratory
Auto generationThe report in the clinic's own template, within minutes · held for a person when one of four rules trips
Auto deliveryTo the patient, and to the employer in aggregate · SMS and e-mail under the clinic's name · every failed delivery on one dashboard

Sign in

Choose where you are going, then continue. Clinic and company staff sign in the way their clinic has set up — a Google account, or a password with a second factor. Patients use the link in their invitation; there is nothing to create.

Continue with Google to Care Studio

Only accounts the clinic has named can sign in; anyone else is turned away before a single page loads. New here? See the whole flow first.

The portals here open at go-live. And if your clinic runs Riverr Flow on its own address, the link your administrator sent you is the one to use: it will not be a riverr.net address, and signing in here will not find your clinic.

The clinic stays in charge.

Your template, your wording

Cover pages, commentary and cut-offs come from the clinic's own library and reference ranges — set up by the clinic itself, or by Riverr's client-success team on its behalf.

Nothing goes out unchecked

Four things stop a report from sending and route it to a person: an incomplete test, an invalid reference range, a mismatched test code, a critical result.

Every delivery accounted for

Messages go out under the clinic's own sender name. Failed deliveries, re-sends and re-triggers sit on one dashboard with an audit line each, filtered by location for clinics with more than one site.

What happens to the data, and who can see it.

Six answers a clinic asks for before its first screening day. These are properties of how the system is built, not settings someone has to remember to switch on.

Who can sign in
Only accounts the clinic has named. A Google account, or a password with an authenticator code — whichever the clinic sets up. Recovery codes are issued once, and a clinic enrols at least two administrators, so one lost phone is never a locked-out clinic.
How a patient gets in
A one-use link, and a code by SMS. No account, no password, and nothing in the link that identifies them. A patient cannot open a report before a clinician has released it.
What an employer sees
Never one person. Aggregates are computed on the server and refused for any group under ten. A clinic can raise that floor; nobody can lower it.
Where the data sits
In the region the clinic is regulated in. For clinics in Singapore that is Singapore, and personal data is handled under the PDPA. Reports are built only from data the clinic already holds.
What a report carries
The template edition it was built from, the clinician who signed it, and a sealed code. Re-printing the same report produces the same file, so a change made afterwards cannot pass unnoticed.
Who to ask
Every clinic has a named Riverr client-success lead before its first screening day. That is the route for a configuration change, a delivery that did not arrive, or anything wrong on a live site.

See the whole flow before your first screening day.

The five steps are below — read them here, in order, whichever side you are on. The walkthrough itself opens the real screens on a demonstration clinic with example people and example results, and that part runs behind sign-in: every screen is the live product, only the data is made up.