Riverr Flow

Before a pilot

Answers on release and trust

Who holds release, who signs, what the clinic can show — answers for owners, medical directors, and procurement. Pricing, connections, and questionnaires settle with the clinic.

Private pilot with a Singapore health-screening provider.

Hosting & DPO

Where is data hosted, and how does Riverr treat PDPA?

Hosted in Singapore; named exceptions go to the clinic’s DPO. Clinic owns patient records and clinical content; Riverr processes that data under a Singapore PDPA posture agreed with the DPO.

What does the clinic own versus what Riverr owns?

Clinic owns patient records and clinical content. Riverr owns the platform, software, and related IP. Using Riverr does not transfer clinic or patient data ownership.

Product

Release layer, named-doctor sign-off, and what Riverr Flow never invents.

What is Riverr Flow?

Automated release layer for health-screening reports. When the set is complete, the clinic template assembles; a named doctor signs — patients get the signed report; employers see aggregates only.

What is Clinic Console?

Admin above Care Studio — packages and sign-in; never review or release. Continue opens Talk to Riverr. No public host yet.

How does Clinic Console differ from Care Studio?

Care Studio runs queue, hold, review, and release. Clinic Console sits above it for packages and sign-in — it never releases.

Is Clinic Console live?

No public host yet. Continue opens Talk to Riverr.

Is Riverr Flow a medical device?

No. It copies laboratory flags and doctor decisions. It does not diagnose, triage, or compute a clinical status.

How does release work?

Complete set in — Care Studio assembles the clinic’s template. Named doctor reads and signs; SPECIMEN until then. Source locks before release; critical leaves the automatic path.

What is the SPECIMEN watermark — unsigned vs signed?

SPECIMEN on every page until a named doctor signs. An unsigned copy cannot pass as signed. After sign-off, the signature binds to the reviewed document.

What happens if a result changes after the report is generated?

Source locks before release. If a result changes afterwards, the signed document stays; the change surfaces for separate review — never merged silently into what already left.

When is a report ready for doctor review?

Assembles when the set is complete. Held cases stay visible — they are not hidden.

Can the report carry our brand?

Reports ship in the clinic’s own template. Patient and employer surfaces follow that identity. White-labelling and custom domains settle under contract.

How do you stop employer reports exposing individuals?

Employers see aggregates only. Under-ten suppresses (k≥10). Employer-group membership never authorises an individual’s clinical result.

What about our medical director’s veto?

Only a named, registered doctor releases. Source locks; critical leaves the automatic path. No clinical status computed. FDA, CE, SaMD, “clinically validated” — not claimed; see Trust.

Who sets holds and risk tiers?

The clinic. Holds and risk tiers are clinic-configured and signed — not Riverr clinical rules. Critical leaves the automatic path under the clinic’s protocol.

Why are there separate portal sign-ins?

Care Studio: queue, review, release. My Health: patient copy. Workforce Health: aggregates. Clinic Console: packages and sign-in — not review, not release. Each door has its own sign-in.

What does SPECIMEN mean on a report page?

It marks an unsigned page. After a named doctor signs, the watermark leaves and the signature binds to that reviewed copy.

Do you offer Chinese-language reports?

Reports issue in English. Simplified Chinese stays off until the medical director signs a Chinese content set — not a toggle.

What audit evidence of release can we show?

Release evidence binds reviewed copy, signature, and signed copy — append-only audit posture. Ask for the trust answer sheet in questionnaires.

What is Report Studio?

Inside Care Studio: templates, packages, and content sign-off bound to a named responsible doctor. Released documents use the clinic’s layout and wording.

What is Composer for workforce reports?

Composer builds a workforce report — sections, theme within guardrails, privacy check, publish. Numbers stay signed from the screening pipeline — not edited in the studio.

What are Clinical AI notes †?

Scribe drafts commentary on the screening report. A named doctor accepts, edits, or refuses before release. Laboratory flags and doctor decisions stay the clinical source.

Trust and PDPA

Singapore hosting, certs refused, portability of what was released.

Where does data live, and who is controller?

Hosted in Singapore; named exceptions go to the clinic’s DPO. Clinic owns patient records; Riverr processes that data. Roles and the DPA settle in contracting.

Do you claim PDPA certification or SOC 2 / HITRUST?

No — not “PDPA certified,” not SOC 2 or HITRUST. Security evidence is in questionnaires and contracting. Sub-processors are named there — not on this page.

Can we get data out if we leave — is there a FHIR export?

FHIR R4 export of released reports is in the product — consent and release checks at download. Not “certified FHIR.” Receiving systems and export acceptance are named in the pilot.

Getting started

Private pilot path — connections named in the checklist.

How do clinics start?

Private pilot is the path. Scope and terms settle before go-live — Talk to Riverr.

Which laboratories and clinic systems can connect?

Connections are named in the pilot checklist. No public supplier catalogue.

Commercial

Pricing and pilot terms settle with the clinic.

What does it cost, and what is the pilot?

Pricing settles with the clinic. Private pilot with guided go-live is the path to first use. Sold by Riverr Pte Ltd.

Ready for a private pilot?

Email who you are and what you run.